Terms of Service

Welcome to maisonmaison.co (“MM”, “We” “Us”). We provide the MM Services described below subject to these Terms of Service.

• Acceptance

IMPORTANT: Because this page contains legal obligations (including limitations on liability, arbitration provisions, and a class action waiver among other terms), please read it fully and with care.  By accessing MM and using this service, you agree to be bound by and subject to these Terms of Service and our Privacy Policy unless separate terms are offered by you in writing and accepted in writing by Company.

We reserve the right, in our sole discretion, to change these Terms of Service at any time by posting revised terms on the site. Notice of these changes will be posted on the homepage of this Website and the revised Terms of Service will take effect seven (7) days after their publication on the Service.  In the event, we make material changes to the Terms of Service we will also notify you via email at the address we have on file. Your continued use of or access of MM following the posting of any changes constitutes acceptance of those changes. For your information, these terms were last updated on the date listed in the table below.

In addition, when using the Services, you shall be subject to any posted guidelines, policies, or rules applicable to such services which may be posted from time to time as set forth below and incorporated herein by reference.

PLEASE NOTE: MM Services are only available to users eighteen (18) years of age and older. 

• Limited License

MM grants Travel Agent a limited, revocable non-exclusive license to access this website and the content and services provided herein solely for the purpose of advertising a property, searching for a property, or for any other purpose clearly stated on this website, all in accordance with the Terms of Service. Any use of the website that is not for one of these purposes or otherwise in accordance with the Terms of Service or as otherwise authorized by us in writing, including any republication or commercial use, is expressly prohibited.

• Our Service

MM is a platform that creates an online marketplace where Hosts can advertise their properties (“Property Listings”) and Travel Agents can search accommodations for their Clients.  MM provides the online marketplace access, the booking request intermediation and payment processing for reservation (“MM Service”).  MM does not own, manage, or operate any of the accommodations listed on its platform. 

All the information regarding the accommodations listed on the platform is based on the information provided to us by the Hosts. MM does not endorse any Hosts listed. The Host is always responsible for the information disclosed on the listings. MM cannot review or guarantee that the information is accurate and is not responsible for any errors or omissions. You understand that the MM Service is provided on an “AS IS” basis, as each Host is solely responsible at all times for the quality, condition, safety, and legality of the accommodations advertised, accuracy and correctness of the listing information, including, but not limited to, the rates and availability displayed on the platform.

Please note that although MM provides payment processing, we are not responsible for the payment solutions themselves. In particular, we are not responsible for any decision taken by any payment provider to decline your payment. 

• Travel Agent and Guest Obligations

In consideration of your use of the MM Service, Travel Agent and Client agree to: (a) provide true, accurate, current, and complete information about yourself and your client as prompted by the Service’s registration form or MM’s representatives (“Profile Data”); (b) maintain and promptly update the Profile Data to keep it true, accurate, current, and complete; and (c) abide by all Property Rules as set forth below. If you provide any information that is untrue, inaccurate, not current, or incomplete, or MM has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete or you violate any Host Property Rules we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

• Host Obligations

You agree that all the information in the Property Listings provided to us will be accurate and up to date, including, but not limited to, photos, rates, availability, amenities and facilities, policies for cancellations and refunds (“Cancellation Policy”), property rules and requirements (“Property Rules”) and that your accommodation and advertisement conforms to all applicable laws, taxes, and any other regulations.  You are responsible for having appropriate civil liability insurance for your Host services, in accordance with the laws of the country, where the accommodation is located. Hosts agree to provide copies of relevant proof of coverage upon request.

Hosts agree to adhere to the policies of BoutiqueHomes and not attempt to circumvent the commission due to us by providing confidential information and/or referencing other sites or channels in order to communicate and book directly.

Please be aware that BH reserves the right to refuse to list any accommodation at any time, for any reason, and without any liability to you. We also reserve the right to terminate any confirmed booking or listing if BH obtains any information that may compromise the safety of the Guest.

• Reservations / Fees / Payment

Travel Agents making reservations on behalf of their clients will be required to provide client’s credit card, or other payment method details, which may be verified and/or pre-authorized by MM. They will not be charged until reservation is confirmed by the Host. The status of reservation will remain pending until the Host confirms the request, which may happen immediately, or in some cases may take more than 48 hours.

By submitting a reservation request, each Travel Agent and their Guest agrees to accept these Terms and agrees to the relevant cancellation policies, as well as to the Host’s own rules and regulations.

Please note, MM will display reservation amounts in U.S. Dollars or Euros.  Note that credit card issuers and third-party payment processors may impose fees for currency conversions.  MM disclaims any responsibility for such fees. 

Host and MM Response to Inquiry

Once the reservation request is submitted, Host will then confirm or decline reservation. In case of declination MM and host may send a new offer with different options in terms of dates, rates, or even alternative accommodations. The offer will be communicated by MM to the Travel Agent and can be accepted or denied by their Client with no liability.

Hosts have the right to decline a reservation of any Guest at any time, for any reason, without liability to the Guest. All accommodations listed are independently owned, and, as such, a Host may refuse animals, including but not limited to service or therapy animals, or children based on health and safety reasons in accordance with public regulation or law. However, by accepting these Terms, all of our Hosts agree to comply with all applicable fair housing and civil rights laws and shall not discriminate against any Guest based on sexual orientation, gender, race, religion, ethnicity, or nationality.

If Travel Agent and its Client do not receive a response from MM on behalf of Host after 24 hours from the submission of your initial reservation request, the request can be withdrawn at no charge. For certain policies, there is 24-hour free cancellation after the Host confirms, as long as the Guest is outside the policy's refund cutoff.

All parties acknowledge that reservation requests are not confirmed, and Hosts are not obligated to make the accommodation available for occupancy until after the reservation is confirmed by the host.

Confirmation

Once the reservation is confirmed, we will share Travel Agent and its Client information with the Host, and it will only be used for reservation-related purposes.

Upon the Host’s confirmation of a reservation, the Host hereby agrees and is obligated to allow the Guest to occupy the accommodation during the confirmed dates, and Guest hereby agrees to make payment in full for the total reservation amount (which includes the Guest Service Fees) which will be charged to the credit card or an account on file.

All parties acknowledge that a confirmed reservation is a binding agreement between the Host and the Guest and that MM is not a party to such an Agreement but rather merely serves as a platform to list and show accommodations, manage reservations, accept and process payments from the Guests on behalf of Hosts, and ultimately disburse or direct disbursement of such payments to the Host after deducting any applicable MM Fees.

Should MM deem the cancellation to be unnecessary and the direct result of the owner's actions, such as with a double-booking, MM may, at their discretion, invoice the Host to cover the resulting administrative costs.

Service Fees

MM will include service fees on the original quote provided by Host. These will be due by Travel Agents Clients (“Service Fees”) for use of the MM Services. The Service Fee is a percentage of the sum of accommodation rates offered by the Host plus taxes applied. Depending on the laws of the jurisdiction of the Guest and/or Host, value-added taxes may be charged on top of the Service Fee. The Service Fee (and any value-added taxes, if applicable) is charged at time of reservation payment. Extensions or shortening of Guest stays may result in additional fees or credits.  The Service Fee may be non-refundable if cancellation is requested by Guest already inside Host’s cancellation policies deadlines. Part of the Services Fee might also be retained to cover administration costs.

Security Deposits

Hosts may request a security or damage deposit for their property ("Security Deposit"). This information will be provided by MM before completing the reservation. If a Security Deposit is required, MM, as the payment collection agent, may include the security deposit amount with your payment for the amount as the Host has determined. 

Cancellations and Refunds

Guests may cancel a reservation and receive refund of amount paid minus any portion previously informed on the Hosts’ Cancellation Policy.

MM, in its sole discretion, may work with the Host to reimburse the total amount in rare, extenuating, and unforeseen circumstances such as severe weather, natural disasters, damage to the Host property, illness, hospitalization or a death in the family provided prompt notice is provided to us and the Host prior to check-in.

Service Fee Changes

MM may change its service fees at any time prior to any reservation confirmation.  Continued use of the services after such a fee change constitutes acceptance thereof.

• Guest Payments

Travel Agent its Client confirms and warrant that they have the legal right and authority to utilize Client’s credit card or other payment method and authorize MM to charge such credit card or payment method in accordance with these Terms of Service. Guests hereby authorize the charge to their credit card or payment method, in the amount informed by MM, which may include fees owed to Hosts, any relevant taxes MM is obligated to collect on behalf of a governmental agency, and any MM Service Fees. Guests also authorize the crediting or debiting of their credit card or payment method by MM in connection with any MM Service Fees, chargebacks, refunds, reversals, or adjustments made through MM. Upon request, Guests agree to sign and submit a direct debit mandate form (or other applicable bank form) to allow MM to debit their bank account for fees and amounts owed to MM.

MM recognizes that chargebacks can happen for a variety of valid reasons. However, if Travel Agent and its Client make a card payment through MM for a reservation and later dispute it by asserting a chargeback without merit (as determined in our sole discretion), whether fraudulently or otherwise, then MM may take steps to recover any charges resulting from such an unmerited chargeback. We take a zero-tolerance approach to chargeback fraud.  Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the Host’s cancellation policy; disputing a charge made in respect of the Property Listing in which Travel Agent and its Client fail to make reasonable efforts to work with the Host or MM to resolve any issues; disputing a charge made in respect of a reservation which was modified by choice by Travel Agent, Client and Host in breach of these Terms of Service or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request. In the event of any unmerited chargeback request, we reserve the right to recover monies by any legitimate means available, including using a third-party debt collection agency or any other lawful means to recover funds successfully charged back in such circumstances.

Notwithstanding anything else herein, if a Guest fails to pay the total reservation amount or any other amount due directly to MM or due to MM in its capacity as agent of the Host, MM reserves the right to, without limiting any of MM’s remedies hereunder, initiate a collection action to recover such funds. In such event, the Guest agrees to pay all costs and expenses, including but without limitation, reasonable attorneys’ fees and other expenses incurred by or on behalf of MM in connection with the collection action.

• Insurance

MM strongly advises Travel Agent and its Client to obtain an insurance coverage sufficient to protect accidental damages to the properties during their stay. MM will be able to check if the Host has any type of insurance to help Guest decide the level of protection, they are comfortable with. MM disclaims any liability for any damage or injury that may occur during any reservation booked through the MM Service.  

• Proprietary Rights

MM Services and any necessary software used in connection with the Service (“Software”) and the Content are the exclusive property of and owned by MM, its licensors, or its content providers and is protected by copyright, trademark, and other applicable intellectual property and other laws.

Access, copy, download and print the material contained on the site is strictly forbidden for commercial use (except as expressly permitted), provided you do not modify or delete any copyright, trademark, or other proprietary notice that appears on the material. Any other use of Content, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site, or use of the site for purposes competitive to MM, is expressly prohibited.

Trademarks, logos, and service marks displayed on the website are registered and unregistered trademarks of MM, its licensors or content providers, or other third parties. All other trademarks, logos, and service marks are the property of their respective owners.

• Copyright / DMCA

COPYRIGHTS AND COPYRIGHT AGENTS (Digital Millennium Copyright Act)

MM respects the intellectual property of others, and we ask our users to do the same.  MM will review all claims of copyright infringement received and remove any Content or user submissions deemed to have been posted or distributed in violation of any such laws. Our designated agent under the Digital Millennium Copyright Act (the “Act”) for the receipt of any Notification of Claimed Infringement which may be given under that Act is as follows:

REGARDING: DMCA
Attention: Marc Blazer
478 Waverly Avenue
Brooklyn, NY 11238

• Links and Advertisers

MM may provide, or third parties may provide, links to other websites or resources (this includes content and links provided by our advertisers). Because MM has no control over such sites and resources, your use of such websites or resources is at your own risk and you acknowledge and agree that MM is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that MM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods, or services available on or through any such site or resource.

• Modifications to Service

MM reserves the right, at any time, to modify, suspend, discontinue, or terminate all or any part of the services offered without notice at any time. MM may impose limitations on website usage, including, without limitation, how long Content will be hosted; bandwidth used by any users; and the duration of sessions. You agree that the use of the MM Services is at your own risk and that MM has no responsibility or liability for your inability to use the service or access any content. 

• DISCLAIMER OF WARRANTIES

THE USE OF THE MM SERVICE IS AT YOUR SOLE RISK. THE MM SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

MM MAKES NO WARRANTY THAT (i) THE MM SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE MM SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE MM SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE MM SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MM SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MM OR THROUGH OR FROM THE MM SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF SERVICE.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT MM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE MM SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE MM SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE MM SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE MM SERVICE.

IF YOU ARE A RESIDENT OF A JURISDICTION THAT REQUIRES A SPECIFIC STATEMENT REGARDING RELEASE, THE FOLLOWING APPLIES. FOR EXAMPLE, CALIFORNIA RESIDENTS MUST, AS A CONDITION OF THIS AGREEMENT, WAIVE THE APPLICABILITY OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR." YOU HEREBY WAIVE THIS SECTION OF THE CALIFORNIA CIVIL CODE.

YOU HEREBY WAIVE ANY SIMILAR PROVISION IN LAW, REGULATION, OR CODE THAT HAS THE SAME INTENT OR EFFECT AS THE AFOREMENTIONED RELEASE. YOUR ABILITY TO USE MM SERVICES IS CONTINGENT ON YOUR AGREEMENT WITH THIS AND ALL OTHER SECTIONS OF THIS AGREEMENT. IN THE EVENT THAT WE MAY NOT LIMIT OUR LIABILITY, YOU AGREE OUR TOTAL LIABILITY TO YOU IS NOT MORE THAN 100 U.S. DOLLARS OR THE TOTAL AMOUNT OF FEES COLLECTED FROM YOU BY MM WITHIN THE SIX MONTHS PRIOR TO YOUR CLAIM ARISING, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 17 AND 18 MAY NOT APPLY TO YOU.

• INDEMNITY

You agree to defend, indemnify, and hold MM, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees and court costs, arising or resulting from your use of the MM Service and/or any violation of these Terms of Service.

If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees and court costs, arising, or resulting from that disruption.

• NOTICE / ELECTRONIC COMMUNICATIONS

Unless specified otherwise by MM, the communications between a User and MM are by electronic means. MM may deem necessary or convenient the use of a phone call for dealing with some issues, and it is hereby authorized to use it as a form of communication. For contractual purposes, and for the normal execution of the services subject of this agreement, you (1) consent to receive communications from MM in an electronic form; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other information that MM provides to you electronically satisfy any legal requirement that such communications be in writing. The foregoing does not affect your statutory rights.

Notices to you may be made via either email or postal mail. MM may also provide notices of changes to the Terms of Service or other matters by displaying notices or links to notices to you on MM Service.

Except as otherwise indicated in the Terms of Service, You may give notice to MM by writing:

Boutique Life Inc.

478 Waverly Avenue,

Brooklyn NY 11238

• Choice of Law / Dispute Resolution / Language

This Agreement shall be governed by the laws of the State of California without reference to its conflict of laws principles (but excluding Section 1283.1 of the California Code of Civil Procedure and the United Nations Convention on Contracts for the International Sale of Goods). 

MM is committed to customer satisfaction, so if you have a problem or dispute relating to the MM Service or this website (“Claims”), we will try to resolve your concerns. You agree to give us written notification of your Claims as set forth in the Notice section above stating (i) your name, (ii) your address, (iii) a written description of your Claim, and (iv) a description of the specific relief you seek. If MM does not resolve the Claims within 60 days (“Resolution Deadline”) after it receives your written notification, you may pursue your dispute as set forth below.

Should you wish to pursue your Claim after the Resolution Deadline, it shall be resolved by binding arbitration conducted in English in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes of the American Arbitration Association ("AAA"), as modified by this section. Disputes will be arbitrated only on an individual basis and will not be consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. But if for any reason, any court with competent jurisdiction or any arbitrator selected pursuant to this section holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate will not apply and the Dispute must be brought exclusively in the state and federal courts serving Los Angeles County, California provided that each party waives any right to a jury trial.

For any claim where the total amount of the award sought is $10,000 or less, you may bring such claim in the Small Claims Court of Los Angeles County Superior Court.  All other claims will be subject to binding arbitration before the AAA in Los Angeles, California. You hereby consent to such exclusive venue and jurisdiction of the AAA and state and federal courts serving Los Angeles County, California. 

Unless otherwise agreed by the parties, the arbitration panel shall consist of one arbitrator chosen in accordance with the rules of the AAA.  Any such arbitrator shall be knowledgeable in the subject area in which the dispute arises.  All discovery shall be completed within sixty (60) days following the appointment of the arbitrator.  Each party shall be entitled to representation by counsel, to appear and present written and oral evidence and argument and to cross-examine witnesses presented by the other party, provided that, where appropriate, the arbitrator may receive testimony via telephone, video, or other electronic means of communication. The arbitration award shall be in writing.  The award of the arbitrator shall be final and binding on the parties hereto and may be enforced in any court of competent jurisdiction. The parties waive any right they may have to an appeal of the arbitrator’s decision and/or award.  The prevailing party in any action or proceeding to enforce its rights hereunder shall be entitled to recover reasonable attorneys’ fees and other reasonable costs, including fees of the arbitrator and the AAA, incurred in the action or proceedings. In no event shall the arbitrator award punitive or exemplary damages. The parties waive any right they may have to an appeal of the arbitrator’s decision and/or award.  Each party retains the right to seek judicial assistance: (i) to compel arbitration, (ii) to obtain interim measures of protection prior to or pending arbitration, (iii) to seek injunctive relief in the courts of any jurisdiction as may be necessary and appropriate to protect the unauthorized disclosure of its proprietary or confidential information; (iv) for any claims of infringement or misappropriation of MM’s patent, copyright, trademark, or trade secrets; and (v) to enforce any decision of the arbitrator, including the final award. 

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the MM Service or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.

To the fullest extent permitted by law, the controlling language for these Terms of Service is English. 

• International Users

MM makes no representation that materials on this website are appropriate or available for use in other locations. If you access this website from outside the United States, please understand that this website may contain references and/or links to products and services that are not available or are prohibited in your jurisdiction.  Any user who is a resident of a foreign country agrees that (i) they have voluntarily sought and established contact with MM, (ii) they will not use, transmit, disseminate or upload any material, content, that would violate any applicable local, state or national laws or regulations of the foreign member’s country of residence; (iii) under no circumstance shall MM be deemed liable under any laws other than the United States; (iv) his or her participation is governed by California law and subject to the arbitration and venue provisions stated herein; and (v) consent to having their data processed in the United States.

• General

The Terms of Service constitute the entire agreement between you and MM and govern your use of the Service, superseding any prior agreements between you and MM. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. The failure of MM to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

You may not assign or transfer these Terms of Service, by operation of law or otherwise, without MM's prior written consent. Any attempt by you to assign or transfer these Terms of Service, without such consent, will be null and of no effect. MM may assign or transfer these Terms of Service, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, or any other event beyond our control.